When you book an appointment, that time is allotted for you – and ONLY you. I do my best to always be ready for you when you arrive. In return, I ask that you keep your promise and show up for your appointment on time.
Please understand that massage therapists only get paid when they deliver treatment. Consequently, missed appointments are costly and prevent me from providing treatment to other clients.
My policy is simple. If you do not show up for your scheduled appointment, and you have not notified me at least 24 hours in advance, you will be charged the full cost of the treatment as booked.
In the event that you are unable to keep your scheduled appointment with me, please contact me by phone at least 24 hours prior to your appointment. If you do not reach me, please leave a message on our voicemail system.
If I do not hear from you within this time frame, and you do not keep your appointment, the above policy will be applied.